News

2/28/11 Call Recording System Saves Time and Money By Identifying Agents Using the Sound of their Voice
(New System Speeds Install By Weeks and Saves Thousands in Installation Costs)

1/5/11 10 Ways for Call Centers to Keep Business Resolutions for 2011
(How “Software as a Service” Can Help Contact Centers Meet their 2011 Business Goals)

4/1/10 VirtualLogger Solution Now Rated Avaya Compliant
(VirtualLogger Call Recording Engine is compatible with Avaya Aura™ Communication Manager 5.2 with Avaya Aura™ AES 5.2 server)

Contact Center Solutions

Recording