VirtualLogger offers clients a hybrid SaaS recording and quality monitoring option affording the best of both worlds – having an onsite recording ability complemented by hosted call storage and contact center productivity applications. This approach minimizes the required investment in call recording, storage and application servers enabling business a fast return on investment, low monthly cost, and lower total cost of ownership.
VirtualLogger installs recording servers locally that automatically transfer audio, call data records and other call data to the VirtualLogger secure, high-availability data center for easy web-based retrieval and monitoring. All that’s required to access recordings, quality monitoring and other applications is an internet connection to access the VirtualLogger intuitive and easy-to-use interface.
Like all VirtualLogger systems, our hybrid SaaS recording services are easy on your budget. System implementation is fast and only requires a small one-time setup fee and a nominal monthly access fee. And like all VirtualLogger services, you can reduce your spending at any time as business cycles or market conditions dictate. Are you looking for a low-cost alternative to premise based recording systems? No other company will get you going faster for less.
