Virtual Logger - SaaS Call Recording for Contact Centers

Virtual Logger

White-Labeled Call Recording User Interface

Launch your own branded call recording portal with AI-powered insights

Overview

Deliver a fully branded, PCI-DSS compliant call recording web portal under your own identity. Our platform enables partners to provide secure access, advanced analytics, and AI-powered insights without building infrastructure from scratch.

Key Features

PCI-DSS Compliance

Enterprise-grade security ensuring sensitive customer data protection.

Two-Factor Authentication

Secure access with built-in 2FA for all users.

Web Audio & Video Player

Seamless playback of recordings directly in the browser.

Agent Scorecards

Evaluate performance with customizable quality scoring frameworks.

AI Summaries & Transcription

Automatically generate insights and transcripts for faster review.

AI Auto Call Scoring

Consistent, scalable call evaluation powered by AI.

Partner Benefits

Full Call Recording Solution: Call recording and Integrations to OnPrem and Cloud Telephony Providers
White-Labeled Platform: Fully branded as your own with your logo
Super Admin Control: Super Admin Control over your customers
Rapid Deployment: Go live quickly
Scalable: Grow without infrastructure challenges
AI-Driven Differentiation: Offer next-gen capabilities

Ready to Launch Your Branded Solution?

Deliver secure, intelligent call recording solutions to your clients.