"Since VirtualLogger sells its services on a month-to-month basis, we have to earn the right to serve our clients every day"
Jim Veilleux, CEO
The VirtualLogger SaaS recording and quality monitoring solutions provide contact centers with an efficient, lower cost alternative to purchasing perpetual software licenses and hardware. SaaS enablement of software shortens implementation time frames, provides world class infrastructure without capital expenditures or the need for 24 by 7 staffing required by premise based implementations. Other key benefits include the following:
• Low cost of entry and lower total cost of ownership (TCO) - elimination of capital expenditures and a reduction in IT salaries.
• Much lower risk - faster implementations and outsourced expertise dramatically lower client risk.
• A more powerful and secure IT infrastructure - few organizations can match the infrastructure and security investments made by VirtualLogger.